Knows your business inside out.
Daniel (tax accountant)Provider
Meet Byte, your accounting practice receptionist.
Byte answers client calls through tax season, books meetings and takes document requests, so your team can keep working.
What Byte does
Picks up straight away, every time.
Books straight into Xero on Pro and above.
Finding a slotChecking Xero
On call at 2 am, even while you sleep.
11:48 pmAnswered and handled
The missed-call problem
Where most accounting practices lose new clients.
Three moments in a normal day when the phone rings and nobody can pick up.
01 · Tax time
Jul to OctThe tax-time rush
From July to October the phones don’t stop and the team is heads down in returns. Callers hang up and ring a competitor.02 · Documents
All weekChasing documents
“Did you get my documents?” calls take hours. Clients want a clear answer and a clear list.03 · Urgent calls
1 queueUrgent calls in the queue
A notice from the ATO or a lodgement deadline sits behind a routine question.How it works
One call with Byte, start to finish.
Features of ByteVoice for Accounting practices
The calls Byte takes for accounting practices, every day.
Bookings and reschedules
Books, moves and cancels appointments while the client is still on the line, by your rules: straight into Xero on Pro and above.
Client follow-ups
Document chasers, meeting reminders and lodgement check-ins, texted or called on time so no return stalls.
New client intakes
Takes contact details, entity type and the services you need on the call, so the file is ready before the first meeting.
Integration with accounting software
Built to work inside the systems your team already uses, so bookings, notes and recalls land where they belong. Integrations are coming soon: ask us which are available for yours.
Your front desk, on easy mode.
- Calls ring out while the desk is busy
- After-hours callers reach voicemail
- Documents are chased when there’s time
- Notes typed up after the call, if there is time
What missed calls cost
Work out what Byte is worth to you.
Revenue missed each month
A$18,186
52 bookings a month, A$218,232 a year
Byte on Pro is A$999 a month + GST. On these numbers he covers that 18.2 times over.
An estimate from your inputs, not a guarantee of results.
Works with the systems you already run.
- SMS
Coming soon
Integrations with these systems are coming soon. Ask us which are available for your software today.
- Xero
- MYOB
- QuickBooks
- FYI
- Google Calendar
- Outlook
- Gmail
Privacy and safety
Careful with client information, by design.
Clear lines on what Byte stores, what he says, and when a person takes over.
Privacy Act 1988
Financial details are protected
Client details and call notes are collected and stored under the Australian Privacy Principles.
Advice boundary
Booking, never tax advice
ByteVoice books, takes document requests and routes by your rules. It does not give tax or financial advice.
Urgent deadlines
Deadlines go to a person
An ATO notice, a lodgement due this week or a distressed caller is handed to your team.
Data in Australia
Stored in Australia
On the Standard, Pro and Enterprise plans, call recordings, transcripts and caller details are stored in Australia. Some processing, such as speech recognition and AI responses, may happen outside Australia depending on your set-up, and we confirm where each part of your service runs before you start.
Byte and the alternatives.
| Byte | Extra receptionist | Answering service | Voicemail | |
|---|---|---|---|---|
| Answers every call, 24/7 | Yes | No | Yes | No |
| Books straight into Xero (Pro and above) | Yes | Yes | No | No |
| Triage by your rules | Yes | Yes | No | No |
| Writes the notes for you | Yes | No | No | No |
| Up to 5 calls at once (Standard and Pro) | Yes | No | Yes | No |
| Cost | From A$149 a month + GST | Wage plus on-costs | Per-call fees | Lost bookings |
Pricing
Hire Byte from A$149 a month + GST.
Prices in Australian dollars, excl. GST. Free first month on Standard. Cancel anytime.
Starter
One line, one connectionA$149/month + GST
250 minutes a month
- 1 phone number
- 1 inbound + 1 outbound flow
- 1 software connection
- 100 SMS + 100 emails a month
Standard
Free 1-month trialA$550/month + GST
1,000 minutes a month
- Up to 2 phone numbers
- Up to 5 concurrent calls
- Up to 3 software / CRM connections
- Caller data stored in Australia
Pro
Most popularA$999/month + GST
2,000 minutes a month
- Up to 3 phone numbers
- Up to 5 concurrent calls
- Choose up to 6 voice models
- Custom triggers & SMS automation
- Caller data stored in Australia
Enterprise
Tailored for larger organisationsLet's talk
On request
- On-site setup
- 24/7 customer support
- Custom integrations
- Single sign-on (SSO)
Questions from accounting practices.
These integrations are coming soon: ask us which are available for your software today. Once connected, on Pro and above, meetings and call notes are written into your software with the right accountant and meeting type.
How Byte works at your business.
30 minutes on a video call, at a time that suits you. We set Byte up with your business name and booking rules first.
