Knows your practice inside out.
Ben (physio)Provider
Meet Byte, your physiotherapy receptionist.
Byte books sessions, fills cancellations and answers funding questions while your hands are on a client.
What Byte does
Picks up straight away, every time.
Books straight into Cliniko on Pro and above.
Finding a slotChecking Cliniko
On call at 2 am, even while you sleep.
11:48 pmAnswered and handled
The missed-call problem
Where most physiotherapy practices lose clients.
Three moments in a normal day when the phone rings and nobody can pick up.
01 · With a client
9:20 amHands on a client
You can’t pick up with your hands on someone’s shoulder. Most new clients won’t leave a voicemail.02 · Cancellations
Same dayCancellations and gaps
A late cancellation leaves a hole in the diary. Filling it takes calls nobody has time to make.03 · Funding
5 schemesFunding questions
Private health, GP plans, workers comp, DVA and CTP each have different rules and paperwork.How it works
One call with Byte, start to finish.
Features of ByteVoice for Physiotherapy
The calls Byte takes for physiotherapy practices, every day.
Bookings and reschedules
Books, moves and cancels appointments while the client is still on the line, by your rules: straight into Cliniko on Pro and above.
Client follow-ups
Reminders, rebooking and between-session check-ins, texted on time so no client drops off a plan.
New client intakes
Takes details, funding and referral information on the call, so the file is ready before they arrive.
Integration with practice software
Built to work inside the systems your team already uses, so bookings, notes and recalls land where they belong. Integrations are coming soon: ask us which are available for yours.
Your front desk, on easy mode.
- Calls ring out while the desk is busy
- After-hours callers reach voicemail
- Referrals wait for a quiet afternoon
- Notes typed up after the call, if there is time
What missed calls cost
Work out what Byte is worth to you.
Revenue missed each month
A$5,358
49 bookings a month, A$64,301 a year
Byte on Pro is A$999 a month + GST. On these numbers he covers that 5.4 times over.
An estimate from your inputs, not a guarantee of results.
Works with the systems you already run.
- SMS
Coming soon
Integrations with these systems are coming soon. Ask us which are available for your software today.
- Cliniko
- Nookal
- Halaxy
- Splose
- Coreplus
- Google Calendar
- Outlook
- Gmail
Privacy and safety
Careful with client information, by design.
Clear lines on what Byte stores, what he says, and when a person takes over.
Privacy Act 1988
Health information is sensitive
Client details are collected and stored as sensitive information under the Australian Privacy Principles.
Clinical boundary
No clinical advice
ByteVoice books, records and routes. Questions about injuries, pain or exercises go to your physio.
Emergencies
Serious injuries go to a person
A serious injury, numbness or chest pain is handed to your team, or the caller is told to call 000.
Data in Australia
Stored in Australia
On the Standard, Pro and Enterprise plans, call recordings, transcripts and caller details are stored in Australia. Some processing, such as speech recognition and AI responses, may happen outside Australia depending on your set-up, and we confirm where each part of your service runs before you start.
Byte and the alternatives.
| Byte | Extra receptionist | Answering service | Voicemail | |
|---|---|---|---|---|
| Answers every call, 24/7 | Yes | No | Yes | No |
| Books straight into Cliniko (Pro and above) | Yes | Yes | No | No |
| Triage by your rules | Yes | Yes | No | No |
| Writes the notes for you | Yes | No | No | No |
| Up to 5 calls at once (Standard and Pro) | Yes | No | Yes | No |
| Cost | From A$149 a month + GST | Wage plus on-costs | Per-call fees | Lost bookings |
Pricing
Hire Byte from A$149 a month + GST.
Prices in Australian dollars, excl. GST. Free first month on Standard. Cancel anytime.
Starter
One line, one connectionA$149/month + GST
250 minutes a month
- 1 phone number
- 1 inbound + 1 outbound flow
- 1 software connection
- 100 SMS + 100 emails a month
Standard
Free 1-month trialA$550/month + GST
1,000 minutes a month
- Up to 2 phone numbers
- Up to 5 concurrent calls
- Up to 3 software / CRM connections
- Caller data stored in Australia
Pro
Most popularA$999/month + GST
2,000 minutes a month
- Up to 3 phone numbers
- Up to 5 concurrent calls
- Choose up to 6 voice models
- Custom triggers & SMS automation
- Caller data stored in Australia
Enterprise
Tailored for larger organisationsLet's talk
On request
- On-site setup
- 24/7 customer support
- Custom integrations
- Single sign-on (SSO)
Questions from physiotherapy practices.
These integrations are coming soon: ask us which are available for your software today. Once connected, on Pro and above, sessions are written into your practice software with the right physio, appointment type and duration.
How Byte works at your practice.
30 minutes on a video call, at a time that suits you. We set Byte up with your practice name and booking rules first.
