Knows your business inside out.
Sarah Cole (solicitor)Provider
Meet Byte, your law firm receptionist.
Byte answers every enquiry, books consultations and puts urgent matters through to the right lawyer, day and night.
What Byte does
Picks up straight away, every time.
Books straight into LEAP on Pro and above.
Finding a slotChecking LEAP
On call at 2 am, even while you sleep.
11:48 pmAnswered and handled
The missed-call problem
Where most law firms lose new enquiries.
Three moments in a normal day when the phone rings and nobody can pick up.
01 · In a meeting
10:30 amIn a meeting or at court
Lawyers can’t pick up mid-meeting or in a hearing. A caller with a new matter rings the next firm.02 · After hours
6:45 pmAfter-hours urgent matters
Deadlines and urgent orders don’t keep office hours. Voicemail is where they go to find another firm.03 · Enquiries
Every dayEnquiries need screening
Practice area, other parties and fees take questions before anyone books. It’s the job nobody has time for.How it works
One call with Byte, start to finish.
Features of ByteVoice for Law firms
The calls Byte takes for law firms, every day.
Bookings and reschedules
Books, moves and cancels appointments while the client is still on the line, by your rules: straight into LEAP on Pro and above.
Client follow-ups
Consultation reminders, missing-document chases and callbacks, texted or called on time so no enquiry goes cold.
New matter intakes
Takes contact details, the type of matter and the other party on the call, so the file is ready before the consultation.
Integration with practice management software
Built to work inside the systems your team already uses, so bookings, notes and recalls land where they belong. Integrations are coming soon: ask us which are available for yours.
Your front desk, on easy mode.
- Calls ring out while the desk is busy
- After-hours callers reach voicemail
- Enquiries wait for a quiet afternoon
- Notes typed up after the call, if there is time
What missed calls cost
Work out what Byte is worth to you.
Revenue missed each month
A$13,640
30 bookings a month, A$163,674 a year
Byte on Pro is A$999 a month + GST. On these numbers he covers that 13.7 times over.
An estimate from your inputs, not a guarantee of results.
Works with the systems you already run.
- SMS
Coming soon
Integrations with these systems are coming soon. Ask us which are available for your software today.
- LEAP
- Smokeball
- Actionstep
- Google Calendar
- Outlook
- Gmail
Privacy and safety
Careful with client information, by design.
Clear lines on what Byte stores, what he says, and when a person takes over.
Privacy Act 1988
Client details are protected
Names, contact details and call notes are collected and stored under the Australian Privacy Principles.
Legal boundary
Intake, never legal advice
ByteVoice asks your intake questions and routes by your rules. It does not give legal advice or comment on a matter.
Urgent matters
Deadlines go to a person
A hearing tomorrow, an urgent order or a distressed caller is handed to your duty lawyer.
Data in Australia
Stored in Australia
On the Standard, Pro and Enterprise plans, call recordings, transcripts and caller details are stored in Australia. Some processing, such as speech recognition and AI responses, may happen outside Australia depending on your set-up, and we confirm where each part of your service runs before you start.
Byte and the alternatives.
| Byte | Extra receptionist | Answering service | Voicemail | |
|---|---|---|---|---|
| Answers every call, 24/7 | Yes | No | Yes | No |
| Books straight into LEAP (Pro and above) | Yes | Yes | No | No |
| Triage by your rules | Yes | Yes | No | No |
| Writes the notes for you | Yes | No | No | No |
| Up to 5 calls at once (Standard and Pro) | Yes | No | Yes | No |
| Cost | From A$149 a month + GST | Wage plus on-costs | Per-call fees | Lost bookings |
Pricing
Hire Byte from A$149 a month + GST.
Prices in Australian dollars, excl. GST. Free first month on Standard. Cancel anytime.
Starter
One line, one connectionA$149/month + GST
250 minutes a month
- 1 phone number
- 1 inbound + 1 outbound flow
- 1 software connection
- 100 SMS + 100 emails a month
Standard
Free 1-month trialA$550/month + GST
1,000 minutes a month
- Up to 2 phone numbers
- Up to 5 concurrent calls
- Up to 3 software / CRM connections
- Caller data stored in Australia
Pro
Most popularA$999/month + GST
2,000 minutes a month
- Up to 3 phone numbers
- Up to 5 concurrent calls
- Choose up to 6 voice models
- Custom triggers & SMS automation
- Caller data stored in Australia
Enterprise
Tailored for larger organisationsLet's talk
On request
- On-site setup
- 24/7 customer support
- Custom integrations
- Single sign-on (SSO)
Questions from law firms.
These integrations are coming soon: ask us which are available for your software today. Once connected, on Pro and above, consultations and call notes are written into your practice software with the right lawyer and matter type.
How Byte works at your business.
30 minutes on a video call, at a time that suits you. We set Byte up with your business name and booking rules first.
