Knows your business inside out.
Chloe (senior stylist)Provider
Meet Byte, your salon receptionist.
Byte books treatments, moves appointments and answers questions while your hands are full.
What Byte does
Picks up straight away, every time.
Books straight into Fresha on Pro and above.
Finding a slotChecking Fresha
On call at 2 am, even while you sleep.
11:48 pmAnswered and handled
The missed-call problem
Where most salons lose bookings.
Three moments in a normal day when the phone rings and nobody can pick up.
01 · Hands full
11:10 amHands full, phone ringing
Foils on and a client in the chair. The call rings out and the booking goes to the next salon.02 · Gaps
Same dayLate changes and gaps
A last-minute cancellation leaves a gap in the column that nobody has time to fill.03 · After hours
9:00 pmAfter-hours enquiries
Clients decide to book at 9 pm. By morning they have booked somewhere that answered.How it works
One call with Byte, start to finish.
Features of ByteVoice for Salons
The calls Byte takes for salons, every day.
Bookings and reschedules
Books, moves and cancels appointments while the client is still on the line, by your rules: straight into Fresha on Pro and above.
Client follow-ups
Appointment reminders, rebooking nudges and aftercare check-ins, texted on time so fewer clients drift away.
New client intakes
Takes details, the service wanted and patch-test status on the call, so the card is ready before they arrive.
Integration with salon software
Built to work inside the systems your team already uses, so bookings, notes and recalls land where they belong. Integrations are coming soon: ask us which are available for yours.
Your front desk, on easy mode.
- Calls ring out while the desk is busy
- After-hours callers reach voicemail
- Gaps in the diary stay empty
- Notes typed up after the call, if there is time
What missed calls cost
Work out what Byte is worth to you.
Revenue missed each month
A$10,002
71 bookings a month, A$120,028 a year
Byte on Pro is A$999 a month + GST. On these numbers he covers that 10.0 times over.
An estimate from your inputs, not a guarantee of results.
Works with the systems you already run.
- SMS
Coming soon
Integrations with these systems are coming soon. Ask us which are available for your software today.
- Fresha
- Timely
- Kitomba
- Google Calendar
- Outlook
- Gmail
Privacy and safety
Careful with client information, by design.
Clear lines on what Byte stores, what he says, and when a person takes over.
Privacy Act 1988
Client details are protected
Names, contact details and treatment notes are collected and stored under the Australian Privacy Principles.
Treatment boundary
Bookings, never treatment advice
ByteVoice books, records patch-test notes and routes by your rules. Questions about treatments or skin go to your practitioner.
Reactions
Reactions go to a person
A reaction after a treatment or an upset client is handed to your practitioner, or the caller is told to call 000 if it is severe.
Data in Australia
Stored in Australia
On the Standard, Pro and Enterprise plans, call recordings, transcripts and caller details are stored in Australia. Some processing, such as speech recognition and AI responses, may happen outside Australia depending on your set-up, and we confirm where each part of your service runs before you start.
Byte and the alternatives.
| Byte | Extra receptionist | Answering service | Voicemail | |
|---|---|---|---|---|
| Answers every call, 24/7 | Yes | No | Yes | No |
| Books straight into Fresha (Pro and above) | Yes | Yes | No | No |
| Triage by your rules | Yes | Yes | No | No |
| Writes the notes for you | Yes | No | No | No |
| Up to 5 calls at once (Standard and Pro) | Yes | No | Yes | No |
| Cost | From A$149 a month + GST | Wage plus on-costs | Per-call fees | Lost bookings |
Pricing
Hire Byte from A$149 a month + GST.
Prices in Australian dollars, excl. GST. Free first month on Standard. Cancel anytime.
Starter
One line, one connectionA$149/month + GST
250 minutes a month
- 1 phone number
- 1 inbound + 1 outbound flow
- 1 software connection
- 100 SMS + 100 emails a month
Standard
Free 1-month trialA$550/month + GST
1,000 minutes a month
- Up to 2 phone numbers
- Up to 5 concurrent calls
- Up to 3 software / CRM connections
- Caller data stored in Australia
Pro
Most popularA$999/month + GST
2,000 minutes a month
- Up to 3 phone numbers
- Up to 5 concurrent calls
- Choose up to 6 voice models
- Custom triggers & SMS automation
- Caller data stored in Australia
Enterprise
Tailored for larger organisationsLet's talk
On request
- On-site setup
- 24/7 customer support
- Custom integrations
- Single sign-on (SSO)
Questions from salons.
These integrations are coming soon: ask us which are available for your software today. Once connected, on Pro and above, appointments are written into your salon software with the right stylist, service and duration.
How Byte works at your business.
30 minutes on a video call, at a time that suits you. We set Byte up with your business name and booking rules first.
